Please note delivery is available Monday – Saturday, excluding Bank Holidays. Our products are shipped using trusted companies to ensure quick and efficient delivery. Although we use all reasonable means to ensure your order is delivered within the specified time frame, during busy periods deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control. For deliveries outside mainland UK please contact us at rkempner@stand2hand.com.

We do not accept any returns, however if the product arrives damaged then we will send a replacement upon receiving sufficient evidence. We will of course incur the costs our end for the replacement.